ServiceNow Releases Four Emergency Response Apps to Help Customers Navigate COVID-19 Crisis Management
Summary
As part of this effort, the company has announced four new community apps to help its customers, including government agencies and enterprises, manage complex emergency response workflows. We are building on the success of this phase with automation of the other Incident Management Functions such as resource demobilization, planning, logistics, and finance.” “ Given the complexity and importance of community within this crisis, we believe it’s our duty to share our approach and the application we were able to quickly develop on the Now Platform. As a global company, ServiceNow has critical business functions, including technical support and cloud operations, distributed in regions around the world. ServiceNow maintains an Advanced High Availability Architecture with the ability to run a customers production application from a pair of data centers located in geographically different regions. These workers are in need of supplies, such as masks, protection suits, goggles and medical testing equipment, as well as basic necessities, such as food, lodging, training and support.
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