One-Third of Financial Firms Lack Clear Plan to Address Privacy Risks, Accenture Report Finds
Summary
NEW YORK--(BUSINESS WIRE)--One-third of financial services organizations lack a clear plan or the resources to address privacy risks related to customer data in the next 12 months, according to a new report by Accenture (NYSE: ACN). The report — “Privacy in Financial Services: Stature and Sustainability in the Information Age” — is based on a survey of 100 privacy executives in the banking, insurance and capital markets sectors in North America and Europe. This presents another opportunity for firms to build consumer trust by providing greater transparency around automated decisioning models and introducing ethical guide rails for the use of personal data. “Privacy in Financial Services: Stature and Sustainability in the Information Age” was based on an online survey of 100 privacy executives at banks, insurance companies and capital markets firms across North America and Europe (Canada, France, Germany, Italy, Spain, Switzerland, U.K. and U.S). We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.