How machine learning is accelerating last-mile, and last-meter, delivery
Summary
In fact, as much as 75% of their workday is dedicated to navigating not the “last mile” but the last 100 meters—waiting at loading docks, searching for parking, and interacting with customers, said Chazz Sims, chief executive of Wise Systems, a startup based in Cambridge, Massachusetts, that has developed autonomous routing and dispatch software. For instance, certain shops get busy serving customers at particular times of the day, or receiving goods from different delivery trucks at others. By spotting those patterns and shifting schedules around, the company was able to cut down delivery times and costs. Wise Systems’ tools automatically adjust routes, drivers, and schedules throughout the day in response to other shifting conditions as well, including weather, traffic, and backed-up loading docks. The business, founded in 2014, raised $7 million from Google’s AI fund late last year.
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