RingDNA Launches ConversationAI for Sales Coaching
Summary
It automatically reveals sales talking points, call context, social etiquette, sentiment, and other techniques. "We are beginning to see a clear divide between the performance of sales teams that use AI-powered conversation intelligence and those that dont," said Howard Brown, CEO and founder of ringDNA, in a statement. "Sales managers are using ConversationAI as a force multiplier to quickly improve team and individual performance," said ringDNAs head of product, Jeff Shelton, in a statement. That is especially important when it comes to training newly hired reps." ConversationAI is deeply integrated with Salesforce.com and able to correlate specific conversational techniques with sales revenue. In addition to insights gleaned from their own operations, businesses that use ConversationAI benefit from proprietary data insights that reveal call context, word usage, timing, and other tactics.
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