VA’s EIS Telecom Transition Starts With New Accounting Platform
Summary
In preparation for this move, the Veterans Affairs Department is looking to contract for an enterprise Telecommunications Expense Management Solution, or eTEMS, to ensure its accounting stays on track. “This solution will additionally standardize service ordering and delivery, streamline invoice and payment processing, enforce corporate policies and provide customizable reporting and business analytics,” according to a solicitation released Monday. Those expenses are paid through 15,000 invoices annually, paying down some 500,000 line items currently pegged to the expiring Networx contract. VA officials want a “fully automated and web-based” software-as-a-service system that will give a holistic view of the agency’s telecom expenses “through a ‘single pane of glass’” user interface. To ensure the quality of the new eTEMS system, VA is requesting a preliminary beta version from the winning contractors within 120 days, which will then be refined through user testing and feedback.