Holistic CIO lessons from Peter Drucker
Summary
Implemented successfully, major technology projects can improve revenue, reduce unproductive assets, increase savings and produce operational benefits at a multiple of their cost. But when things go wrong, struggling projects can compromise business performance, increase risk and inflict financial damage many times greater than their budgets. This challenge -- commonly the result of poorly facilitated organizational dynamics -- is most dangerous when systems are more powerful, integration is more critical, and when organizations are consolidating their vital business processes. Even worse, since company careers and consulting firm reputations are at stake, it can be very difficult for executives and boards to get understandable "big picture" information and hear it from an independent source. This shift in approach, which incorporates Peter Druckers insights, is great news and offers a perfect opportunity for CIOs to bring unprecedented levels of business value to the table.