Unitas Wholesale case study
Summary
As Amanda Barnard, Systems Coordinator at Unitas Wholesale tells us: Although spreadsheets are easy to use, widely available and highly adaptable, we have seen with many of our clients that they can make data input slow and are prone to human error. Without a robust system in place Unitas knew they were potentially losing out on revenue but by solving these issues they could make sure that earned discounts were claimed correctly. Being experts in rebate management, we invested heavily in understanding their business needs and in doing so we provided a suite of supplier and member facing systems that allowed promotions and deals to be set up, signed off and then communicated across the Unitas group. Having met with Enable, Unitas could clearly see that they understood their requirements and knew a lot about rebate management systems which Amanda said, “was a big bonus for them”. The deal approval process, with sign-off required from both parties, ensures that fewer claims are challenged and there is clarity in what was agreed.