HR and talent directors give SaaS a positive appraisal | ZDNet

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For HR departments, human capital management (HCM) systems deliver a host of benefits, and have become much more accessible through the software-as-a-service (SaaS) cloud delivery model. FBUnite aims to deliver four pillars, the companys general manager of human resources systems and procurement, Sharon Spence, said in a video inadvertently posted online last year: A winning culture; responsiveness to the market; optimised operational performance; and the lowest possible cost structures. It has not been extended to the US office as yet, or to the 700 Asian staff members who recently joined the group after CTM acquired Westminster Travel at the end of January. Barber and Jones said that overall, they are really pleased with their "fabulous" system, which has served to reduce workloads considerably by allowing processes to be pushed out to the managers directly in charge of staff. Typically, the HR leaders in the businesses that ZDNet reviewed led the functional assessment of candidate SaaS solutions, but called on the IT team to validate whether the preferred options would work within existing IT architectural standards.

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