XCALLY closes out 2017 with strong growth
Summary
The Italian leading company in contact center software hit +52% revenues, and gets ready to achieve further results and innovations. -- Xenialab, innovative enterprise specialized in Customer Care software , is releasing: the new generation of fullsolution providing Voice, Email, SMS, WebChat, Fax and Social Media interactions for customer care. "2017 has been an important year for the XCALLY product development, both in terms of new features and scalability, and also in terms of profits:compared to the previous year, with aroundand 28% domestic." "Im deeply grateful to our internal Team, our worldwide Partners and Customers for such a relevant achievement""For 2018 the company plans to increase the investments in innovation, working on new, custom real timefor supervisors,integration and more coming up soon!" Says Giuseppe Innamorato, Xenialab Chief of Strategies and Co-Founder.XCALLY Motion V2 provides also the new, an advance scripting tool and themodule: a full set ofto manage the integration with further channels, according to flexible and scalable methods.XCALLY has also been named aby, powered by Gartner Methodology*Xenialab will talk about the new upcoming features in the next uncoming roadshows and events, starting on February at the ITEXPO in Fort Lauderdale (Florida) and moving to the Asterisk Community Conference in Johannesburg (South Africa) on March.Chat Bots best practice and case studies will also be analysed during the Geek tech event hosted at the Polytechnic University of Turin Innovative Enterprises (Italy).
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