Gartner Says Over 40% of Privacy Compliance Technology Will Rely on Artificial Intelligence in the Next Three Years
Summary
STAMFORD, Conn.--(BUSINESS WIRE)--Over 40% of privacy compliance technology will rely on artificial intelligence (AI) by 2023, up from 5% today, according to Gartner, Inc. “Privacy laws, such as General Data Protection Regulation (GDPR), presented a compelling business case for privacy compliance and inspired many other jurisdictions worldwide to follow,” said Bart Willemsen, research vice president at Gartner. At the forefront of a positive privacy user experience (UX) is the ability of an organization to promptly handle subject rights requests (SRRs). “The speed and consistency by which AI-powered tools can help address large volumes of SRRs not only saves an organization excessive spend, but also repairs customer trust,” said Mr. Willemsen. Gartner clients can read more in the reports “5 Areas Where AI Will Turbocharge Privacy Readiness” and “Predicts 2020: Embrace Privacy and Overcome Ambiguity to Drive Digital Transformation.” Learn more about Gartner’s 2020 Predictions in the Special Report “Predicts 2020: Barriers Fall as Technology Adoption Grows.” Additional analysis on driving business performance will be presented during Gartner IT Symposium/Xpo 2020, the worlds most important gathering of CIOs and other IT executives. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.