Artificial Intelligence Applications: Retail Use Cases - Blog
Summary
Well to make you a bit more aware of this topic, let us discuss 10 current and stupendous examples where AI is actually helping retailers in growing their businesses. This technology takes approximately 13 million decisions every day, and as it moves forward the machine learning will make the algorithms more accurate and efficient. When a customer visits a smart shelf with Kroger’s app open in her phone, the sensors automatically recognize her and display the products in which she may be interested in based upon her past shopping patterns. The robots can speak multiple languages and also show special offers on a second screen popped up while they guide the customers. Shop Direct with IBM is working on an AI-driven chatbot that will not only understand the mood of the customer but also guide her to a human representative for help if she is too disappointed or frustrated.
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