David Lloyd Leisure extend their use of Prime to support operational standards – Prime Systems
Summary
At the end of 2018, David Lloyd Leisure identified Prime Systems as having the best system to help them launch a new set of operational checks, focusing on the “Brilliant Basics” of making sure each club was ready to open and operate in accordance with the company’s standards. Subsequently, Prime configured their newly launched Compliance Monitoring application for David Lloyd Leisure to use, working closely with them to ensure it met the needs of the business. Their aim is to reach 100% checks as they continue to support the team to bed in the new system, processes and ways of working. Paul Ramsell, MD of Prime Systems says, “We were delighted with how smoothly the Compliance Monitoring application launch went and it’s been really interesting to see how Prime is now being used on an operational level as well as on a Health and Safety level by David Lloyd Leisure.” Sukhs Chawla, Project & Technical Support Manager at David Lloyd Leisure says, “2019 has been an incredible journey for me with the Prime Systems team, we have worked amazingly as a team to deliver a system which meets the needs of our business and we are certain this is a game changer for our operations teams in ensuring the highest standards are maintained for our members and worthy of our premium brand. The system has helped us identify common issues across our estate and also provided a tool which we can use in preparation to ensure we are ready operationally for future promotions.
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