OZ Introduces New Solution Accelerators to Digitally Transform Customer Experience in Travel and Hospitality
Summary
FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--OZ, a global consulting, services and solutions leader enhancing customer experience (CX) through digital innovation, has announced a suite of digital Solution Accelerators designed to transform the travel and hospitality industries. “We are proud of our research and development efforts in designing a suite of digital solutions that empower travel and hospitality organizations to meet the high expectations of customers as they interact with their brands.” The OZ Solution Accelerators is a suite of cutting-edge technologies, developed in OZ’s Innovation Lab, to boost customer experience and build brand loyalty. “Through design thinking, we thoughtfully conceive and build customer experience products based on our clients’ needs.” These solutions were created specifically for the travel and hospitality industry. OZ Helpers chatbots, used across a variety of industries, can be easily integrated into a website to answer business-specific questions. OZ is a leading global consulting company whose services and solutions transition companies to CX using design thinking, analytics and AI, IoT, RPA, Cloud and their Innovation Labs; OZ drives digital innovation across the travel and hospitality, health sciences, retail, high tech, and financial services industries.