Dixa Raises $36M in Series B Funding
Summary
Dixa, a Copenhagen, Denmark-based SaaS startup offering a customer service platform for more personal customer service, raised $36M in Series B funding. The company intends to use the funds to accelerate its product development and innovation and invest in their product and engineering teams in Europe. Founded in 2015 by Mads Fosselius, CEO, Dixa provides brands with a SaaS based customer friendship platform for agents to engage with customers in a conversational way. The company primarily works with customer-facing teams and digital growth brands including Rapha, DriveNow, Too Good To Go, Goodiebox, Simple Feast, ViaBill, and Interflora. Dixa has 120 employees across 5 offices in Copenhagen, London, Berlin, Kyiv, and Lviv.
Funding
Amount
$36.0M
Total raised
Date
February 4, 2020
Announcement date
Investors
Project A Ventures, SEED Capital, Notion Capital
Lead investors
Company
https://dixa.com/
Funded company
Classifications
industries
Entertainment
applications
Customer Service & Support
AskAI Classifications
Labels
Customer Service Software
Call Center Software
Help Desk Software
Linked Companies
Dixa
$10M to $25M