Basildon Borough Council Delivering a Customer Focused, Top Task Awarded Winning Website
Summary
Plymouth, United Kingdom, May 31, 2013 --( Basildon Borough Council, who have their websites powered by GOSS iCM (intelligent Content Management), were mentioned by the reviewers for their overall top task approach.This channel shift strategy is also helping us to deliver a better customer focused website that can be used by the whole community, quickly and easily.” Rob McCarthy, CEO, GOSS Interactive added, "This isnt just about rewarding nice looking sites.Plymouth, United Kingdom, May 31, 2013 --( PR.com )-- Socitm, the Society of IT Managers in the public sector, publish the annual Better Connected 2013 report into the usability and performance of 433 local authority websites.This channel shift strategy is also helping us to deliver a better customer focused website that can be used by the whole community, quickly and easily.”Rob McCarthy, CEO, GOSS Interactive added, "This isnt just about rewarding nice looking sites.Today it powers major corporations and public sector organisation’s website and is the market leader in use by over 60 of the 433 UK local authorities.In the report over 76% of GOSS clients either increased or maintained their previously high scores.
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