Reinvent Telecom Awarded NBRI Circle of Excellence Award for Commitment to Employees & Customers
Summary
NBRI commends the leadership of these organizations for their commitment to the Continuous Improvement Process and recognizes their achievements with the Circle of Excellence Award. “This award is a result of Reinvent Telecom’s dedication to measuring and improving their customer engagement, which drives financial performance,” said Dr. Jan G. West, Ph.D., CEO and Organizational Psychologist at NBRI. “It’s no small feat to move an entire company’s score of customer loyalty or employee engagement 5 or more percentiles, or to reach Stretch or Best-in-Class Performance levels,” said Dr. West. “Reinvent is honored to be recognized by NBRI with the Circle of Excellence Award,” said Ray Napoletano, Vice President of Sales at Reinvent Telecom. Reinvent’s solutions are all built on the proven platform from Metaswitch, a global leader in communications network software technology, and backed by Saddleback Communications, a stable, profitable Incumbent Local Exchange Carrier and a wholly owned enterprise of the Salt River Pima-Maricopa Indian Community (SRPMIC).