SurveyGizmo Launches Activated NPS Solution
Summary
BOULDER, Colo.--(BUSINESS WIRE)--SurveyGizmo launched its Activated NPS Solution today, making it easy to respond to Net Promoter Score (NPS) feedback immediately and directly to drive higher customer engagement. Most organizations collect NPS scores and customer feedback, but few quickly act on that data. Businesses need to solve customers’ problems quickly to keep them for the long term,” said Ryan Tamminga, Vice President of Customer Success at SurveyGizmo. “In addition to facilitating immediate feedback, the Activated NPS Solution delivers trending data to drive transformation and improve the experience for all customers.” SurveyGizmo Activated NPS Solution provides a suite of pre-configured survey questions, integrations, and reports that allows customers to setup, manage, and monitor their company’s response to critical customer feedback. One Activated NPS Solution allows organizations to operationalize feedback by integrating into the systems that are used every day in businesses.
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