Cisco unveils business transformation suite for hyper-connected enterprise

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Summary

Cisco’s new offering encompasses technology to deliver visibility within the application, network and datacentre, both on-premise and in the cloud; an integrated container-as-a-service platform designed to simplify provisioning and ongoing operations for Kubernetes across cloud, datacentres and the edge; a security architecture for the industrial internet of things (IoT); developments in collaboration tools to transform the customer experience with contact centres; and better and more engaged meetings through innovations in artificial intelligence (AI). But this shift has put IT under pressure to support constant change across multicloud environments as developers have to keep pace with the demands of experience-driven businesses, he said. You need to ensure you can prioritise what is important and eliminate the distraction of noise.” The company’s new app dynamics technology is designed specifically to examine business transactions. It uses AI to map the journey a customer would take when making a transaction, with the ability to gain granular insight into discrete processes, such as billing and discounts. It also announced the new Cisco Webex Room USB, an entry-level video device offering collaboration for smaller organisations.

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