Independent Study of Customer Data Reveals 164 percent ROI, Hardware and Software Cost Savings Driven by NCR Technology
Summary
ATLANTA--(BUSINESS WIRE)--NCR Corporation (NYSE: NCR), the leading technology provider for the retail industry, today released findings from their commissioned Total Economic Impact™ (TEI) study, conducted by Forrester Consulting. Through NCR customer interviews and data aggregation, the TEI study found users of NCR Software Defined Store realized a 164 percent return on investment over three years, with most customers recouping their spend within six to 18 months. Forrester interviewed customers with experience using SDS across a large store estate. “Creating the experience that customers expect today is a tall order for many retailers grappling with legacy systems,” said David Wilkinson, senior vice president and general manager of Global Retail at NCR Corporation. You can see NCR Software Defined Store in action in booth #4619 at Retail’s Big Show, NRF 2020 Vision, January 12-14 in New York.