Mountain America Credit Union Renews Commitment to Cutting-Edge Mobile Banking Technology with Access Softek, Inc.
Summary
Today, Mountain America Credit Union (MACU) formally announced that they are renewing their mobile banking partnership with Access Softek, Inc. headquartered in Berkeley, CA. MACU’s decision aligns with their continued commitment to their mission of “providing quality products and services through quality delivery systems.” “We are thrilled to continue working closely with Access Softek and providing our members with a highly reliable, cutting-edge, high-quality mobile banking experience,” stated Kelly Albiston, Senior Vice President and Chief Technology Officer of Mountain American Credit Union. Chris Doner, Chief Executive Officer and Owner of Access Softek, Inc., confirmed his commitment to MACU by adding, “We appreciate the opportunity to continue our now 10-year partnership with Mountain America Credit Union and remain committed to continually evolving and improving their member experience as a top priority.” Doner added, “We take a mobile first and AI everywhere approach in all we do and are constantly pushing forward the boundaries of innovation in financial services.” MACU’s partnership renewal with Access Softek provides their members with uninterrupted mobile banking service entering the new year. Dedicated to innovation and continually improving the member experience, Access Softek’s most recent innovations include: an easy-to-use automated investment tool completely integrated within mobile and online banking; biometric call center authentication designed to improve security and reduce call times; and a fraud control tool which uses machine learning and a deep neural network to prevent fraud. Since 2004, Access Softek has continued to deliver industry firsts to over 400 bank and credit union customers from its Berkeley, California headquarters.
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