Press Releases : DOCOMO to Offer Cloud-based Call/Dispatch Solution for Regional Taxi Services
Summary
TOKYO, JAPAN, June 29, 2018 --- NTT DOCOMO, INC. announced today that it will offer a call-center and taxi-dispatch cloud system that regional taxi operators can use jointly for streamlined operations leading to greater efficiency and reduced costs. DOCOMO expects the service to help strengthen transportation options in regional areas of Japan, where senior citizens are increasing at a time when working populations are declining. The efficiency of regional taxi services has become an issue as municipalities look to provide transportation for people unable to drive cars, particularly the elderly, as well as ensure the continuing availability of multiple transportation options for the general public. The initiative is one of many examples of how DOCOMO is leveraging mobile and other technologies to support regional areas with innovative ICT-based solutions. Going forward, DOCOMO will continue working with Denno Kotsu and a wide range of other partners to solve pressing issues in society under its "Declaration Beyond" medium-term strategy to 2020.