Senior Living Professionals Reveal Trends Impacting the Future of Operations
Summary
For example, organizations are harnessing facilities-related data for benchmarking by measuring staffing, response time and maintenance cost and rely on software to stay on top of safety inspections and compliance regulations. Survey questions focused on the factors impacting today’s operations, including market dynamics, how organizations are differentiating themselves to stay competitive, employee turnover, harnessing data and technology for decision-making, and capital planning. Human Capital & the Changing Workforce Staffing, turnover, communication and scheduling is the second-most important concern for communities today, but 41% of surveyed organizations do not have a succession plan in place for facilities managers. Visit the Dude Solutions website to download a copy of the 2019 Senior Living Operations Report and to learn more about the company’s award-winning CMMS (computerized management system), TheWorxHub(TM). Today, more than 1,000 senior living communities use TheWorxHub to manage maintenance, housekeeping, inventory, transportation, room bookings, security, benchmarking and more.
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