USB Headsets for Business - Why and How and What?
Summary
The advent of the USB ( the oddly named Universal Serial Bus ) made easy communications far more viable when using a PC/ Mac/ laptop. Now one could pretty much ‘plug and play( after a driver update ) a headset straight into your device and have almost immediate two way conversation. Universal Serial Bus (USB) is an industry standard that establishes specifications for cables and connectors and protocols for connection, communication and power supply between computers, peripheral devices and other computers. Released in 1996, the USB standard is currently maintained by the USB Implementers Forum (USB-IF). – from WikiPedia This USB connection for headsets originally went through a SoftPhone system but the growth of Skype as a consumer telecommunications tool, and its subsequent purchase by Microsoft spawned the growth of not only Microsoft Skype and Lync but Skype for Business, Microsoft Teams and a host of other VoIP based communications platforms – many of which depended on USB Headsets as their primary voice enabled endpoints.