Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award for Seventh Consecutive Year
Summary
Noble Systems has maintained its leadership position through the brand strength of its single-code premise and cloud offerings for contact centers and customer communications and its ability to tailor solutions that meet each client’s unique business needs. Successful companies in this market have moved beyond transformed outbound offerings into interactive and proactive customer contact solutions that are integrated with all areas of customer contact, while improving dialing algorithms and providing solutions that address government regulations on consumer protection and privacy,” said Nancy Jamison, Principal Analyst, Digital Transformation at Frost & Sullivan. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Frost & Sullivan leverages more than 50 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from 45 offices on six continents.