Dell admits Intel chip delay could impact Windows refresh

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It also said that the Intel processor supply issues experienced by the PC industry could continue well into the first half of 2020. Significantly, Dell admitted that this delay in the availability of Intel processors has impacted its ability to fulfil orders to customers upgrading to Windows 10, which could see some enterprises struggle to refresh Windows 7 devices before 14 January 2020, when Microsoft ends support. In a transcript of the earnings call posted on the Seeking Alpha financial blogging site, Jeffrey Clarke, vice-chairman, products and operations, warned analysts that Dell expected to see a 20% increase in the price of SSDs in the fourth quarter. “History would suggest that if we can’t fulfil demand in the industry, then we will see it spill over into the coming calendar year, particularly with Windows 10,” he said. Clarke expected this spill-over of new PC orders to meet the end of support date for Windows 7 would continue to lead to a challenge in Intel processor supply.

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