New Research Reveals the Missing Link for Professional Service Organisations Using Salesforce CRM
Summary
San Mateo, CA, September 17, 2011 --( Previous SPI research showed that Salesforce CRM is the dominant front office solution in the professional services industry.The full report is available for download on FinancialForce.com’s website at financialforce.com/spi-salesforce “Service Performance Insight’s research proves beyond the shadow of a doubt that integrated CRM and PSA provide the winning foundation for today’s service organisations,” said Jeanne Urich, managing director, SPI.Because CRM, PSA, and Accounting teams share the same system and the same information, processes are far more efficient and customer visibility is dramatically improved.The full report is available for download on FinancialForce.com’s website at financialforce.com/spi-salesforce“Service Performance Insight’s research proves beyond the shadow of a doubt that integrated CRM and PSA provide the winning foundation for today’s service organisations,” said Jeanne Urich, managing director, SPI.The result is complete alignment of sales, services, and finance teams working in one collaborative environment on Force.com.### Contact Information FinancialForce Emma (Hoyle) Keates +44 (0) 1423 537977 www.financialforce.com Maria Bradley Reidy Communications for FinancialForce.com Email: maria@reidycommunications.com (415) 509-0498 Click here to view the list of recent Press Releases from FinancialForce.com Promote Your Business Press Release Pricing Email this page to a friend