Five Technology Trends in 2020 Poised to Transform the Future of Work, According to DXC Technology
Summary
The rapid adoption of emerging technologies such as artificial intelligence (AI) and machine learning (ML) – coupled with trusted data ecosystems, empowered interconnected teams and tech-evangelist leaders – promises to produce new levels of workforce efficiency, productivity and growth across enterprises. “Tech-evangelist leaders will define new interactions between AI and people to create high-performing teams and shape digital strategies that unlock an organization’s full potential – securely and confidently modernizing applications, optimizing data architectures and moving workloads to the cloud to produce new and better business outcomes.” Hushon identified five technology-driven trends for the future of work in 2020 and beyond: The pervasive use of AI and ML in business is revolutionizing professions such as legal, accounting, healthcare and education by democratizing access to data and expert services. Hushon noted that while AI and ML democratize professional services, organizations should stay vigilant to guard against the potential loss of critical skills while using increasingly sophisticated, AI-powered decision support systems. DXC Technology, the world’s leading independent, end-to-end IT services company, manages and modernizes mission-critical systems, integrating them with new digital solutions to produce better business outcomes. The company’s global reach and talent, innovation platforms, technology independence and extensive partner network enable more than 6,000 private- and public-sector clients in 70 countries to thrive on change.