Alibaba Cloud Powered $1B of GMV in 68 Seconds, with Zero Downtime During 11.11
Summary
HANGZHOU, China--(BUSINESS WIRE)--Alibaba Cloud today detailed the core technologies used during the record-breaking, 24-hour global shopping festival. Apsara Operating System processed around 970PB of data to support the peak performance of 544,000 orders per second, setting a record during 11.11. POLARDB, a database developed by Alibaba Cloud, supported sales activity with a peak of 87 million requests processed per second. Alime Shop Assistant, a customer-service chatbot supported by Alibaba DAMO Academy’s machine learning technologies, handled 97% of online customer inquiries on Alibaba’s e-commerce platforms Taobao and Tmall during 11.11. The technology can help small and medium-sized merchants globally to automatically translate their store and product pages into 21 languages, including Russian, Spanish, Turkish, French and Arabic, for buyers across Europe, Asia, America and the Middle East.