Elevate Customer Experience to the Cloud with Five9 and Deloitte at Dreamforce 2019
Summary
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the leading provider of the intelligent cloud contact center, today announced the company will be participating in Deloitte Digital’s booth during Dreamforce 2019. TrueVoice, powered by Five9 Voice, uses emotion, sentiment, and non-semantic queues to augment contact center agents through machine learning. By monitoring all customer interactions, TrueVoice provides the ability to swiftly highlight areas of risk and opportunities to improve outcomes. Learn how the Five9 Intelligent Cloud Contact Center adds value to Deloittes TrueVoice and PatientConnect platforms to provide enhanced behavior and emotion analytics in the healthcare industry. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results.
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