Customers Expect Address Look-Up, Says Magento Ecommerce Retailer
Summary
“A failed delivery can have a hugely negative impact.” Kevin Law, managing director of GasFire.co.uk, said: “We’ve been using Postcode Anywhere for nearly ten years and when they launched their Magento extension it was the ideal solution.As a supplier of one-off, lifetime purchases, the Gas Fire Company relies on its excellent reputation as a retailer to attract new customers and maintain sales.The address look-up plugin uses a pay-as-you-go credit system and is free to download for any user.“A failed delivery can have a hugely negative impact.”Kevin Law, managing director of GasFire.co.uk, said: “We’ve been using Postcode Anywhere for nearly ten years and when they launched their Magento extension it was the ideal solution.Not only is it expensive and time-consuming to get things rescheduled, but it has a knock-on effect: everything ends up delayed, onerous and frustrating.“Customers these days expect to see postcode look-up.“As a bolt-on service it was easy to install and is very responsive to our customers’ needs.As a supplier of one-off, lifetime purchases, the Gas Fire Company relies on its excellent reputation as a retailer to attract new customers and maintain sales.