Yorkel and Pathways Consulting Group: A Clients Journey to Success with ServiceNow
Summary
Pathways Consulting Group, an Elite ServiceNow partner, recently finished a large ServiceNow project with Yorktel, which included standing up and configuring the Asset, Contract, Facilities, Incident and Knowledge Management applications along with multiple Service Catalog items and an end-user facing Service Portal. "We whiteboarded some sessions, looking at the flowcharts and understanding what our needs were," said Yorktels COO, Mike Brandofino. About Pathways Consulting Group: From banking to healthcare, from high-tech to supermarkets, weve helped a wide variety of organizations automate their processes, saving them time and man-hours, leading to a faster realization of ROI and employee adoption of ServiceNow. Our projects include implementing new ServiceNow cloud platforms configuring a variety of applications - from HR to Project Management to a full ITSM suite or CSM - to match unique processes and creating custom applications to suit a specific business need. Pathways is an Elite ServiceNow partner with a 9.8 CSAT score, and weve been helping our clients achieve their goals since 2006.
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