UK Public Sector Praised for Great Strides in Delivering the Excellent Online Services According to Socitm Report
Summary
The report goes on to say “As Better connected 2013 shows, the only way to improve is for the top management team to get actively involved in the governance of digital delivery – on the web, on mobiles and with social media.” Rob McCarthy, CEO, GOSS Interactive added "This isnt just about rewarding nice looking sites.This is about making it as easy and accessible for UK citizens to get all the information, forms, advice that they need from their council, quickly and simply, 24/7, and in the process potentially saving over £1M for each of the 433 local authorities, which is a huge win-win in these difficult economic times.Additionally over 58% of clients have been rated amongst the highest in the country, receiving 4 stars or 3 stars.Socitm, the Society of IT Managers in the public sector, publish their annual Better Connected 2013 report today into the quality and performance of local authority websites.It’s a salutary reminder that stuff that feels obvious to us can seem a mystery to the vast majority of people.” -Martin Reeves, Chief Executive, Coventry City Council and President, SOLACE.The report goes on to say “As Better connected 2013 shows, the only way to improve is for the top management team to get actively involved in the governance of digital delivery – on the web, on mobiles and with social media.”Rob McCarthy, CEO, GOSS Interactive added "This isnt just about rewarding nice looking sites.This is about making it as easy and accessible for UK citizens to get all the information, forms, advice that they need from their council, quickly and simply, 24/7, and in the process potentially saving over £1M for each of the 433 local authorities, which is a huge win-win in these difficult economic times.
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