ServiceNow To Acquire Cognitive Search Capabilities of Attivio

Acquisitions

▤ Summary

ServiceNow (NYSE: NOW), a Santa Clara, California-based provider of a cloud‑based platform and solutions that deliver digital workflows that improve experiences and productivity for employees and the enterprise, is to acquire the cognitive search capabilities of Attivio, an AI-powered answers and insights platform company based in Boston, MA. As part of the transaction, whose amount was not disclosed, select Attivio R&D employees will join ServiceNow’s engineering team. By integrating Attivio into the Now Platform, the company plans to enhance search natively across its IT, Customer and Employee workflows through the ServiceNow Service Portal, Now Mobile app and Virtual Agent chatbot solution. The acquisition’s announcement follows the appointment (by year‑end 2019) of Bill McDermott as President and Chief Executive Officer and a member of the Board of Directors. McDermott will succeed John Donahoe, who is stepping down from ServiceNow to become President and Chief Executive Officer of Nike in January 2020.

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Web and Content Management

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IT Services Cloud Computing Enterprise Software

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