impi! and TeamPage Reduce Administration of Document Control - Traction Software
Summary
wiki templates to save administrative time for document control and support the intent of ISO9001:2015 to distribute the responsibility of the Quality Management System to the leadership of the organisation. In May 2019, Pierre enquired with Liezel Eksteen, Quality Assurance (QA) manager at CounterPoint Trading (cpttrading. From her past and current experience in developing and maintaining such management systems Liezel would have spent three weeks per month to build up the documentation on the ramp up to accreditation. The organisation of the documentation in a wiki type, access to a multitude of standard templates and the use of signature requirements makes it easy for process owners to take procedural responsibilities. So the time that Liezel saves in non-value activities that the Durban QA manager still performs manually makes up for a large share of the cost of the annual licensing for TeamPage/ impi!, but is now being applied to the improvement of the quality management system in the areas of Non Conformity, risk and internal auditing.