Legacy monitoring tools hamper digital progress
Summary
A study by Forrester Consulting for artificial intelligence (AI) operations (AIOps) supplier Sciencelogic has found that digital transformation initiatives in many organisations are hampered by outdated and disconnected monitoring tools. Some companies simply can’t invest in advanced digital technologies because their current legacy toolset doesn’t support them,” Forrester Consulting noted. The challenges that enterprises face vary depending on the type of toolset they have and the level of commitment to innovation from incumbent tool providers. The report noted that IT staff may be too busy to learn new technologies and the monitoring environment unable to support next-generation architectures and hybrid IT. Forrester Consulting noted that forward-thinking enterprises look to drive extensive automation with artificial intelligence (AI) and machine learning (ML) algorithms to support complex IT environments.