Media Alert: OpenMarket to Showcase Future of Messaging at MWC Americas 2019
Summary
Mobile messaging helps brands interact with millions of customers – at precise moments and exact places. At Mobile World Congress, OpenMarket will highlight the future of customer conversations to show how a mobile-first CX platform can easily automate: when to communicate, which channel to use, what to say and how to say it. By bringing together data insights, AI automation, natural language processing and OpenMarket’s leading messaging network in one single platform, brands will be able to conduct useful, rich, personalized two-way interactions with unlimited numbers of customers across the world. Available to the general public starting on October 29, attendees will get a sneak peek at the findings from a survey of more than 4,000 consumers and 600 customer-service leaders to investigate how brands can develop more empathetic bonds with audiences while gaining efficiencies through CX automation. OpenMarket helps the biggest brands in the world use mobile messaging to connect with their customers in the moments that count.
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