Brightcove Achieves Support Staff Excellence Certification From TSIA for 6th Year in a Row
Summary
Companies selected are measured by a variety of performance metrics that prove the organizations’ service staff are committed to their customers and consistently working to improve their interactions with them. "Were honored to publicly recognize and congratulate Brightcove for its outstanding achievements this year," said Thomas Lah, executive director of TSIA. “Being recognized by TSIA proves our dedication to our customers’ success, our ability to provide a personalized and authentic experience, and our commitment to being a supportive partner with the utmost efficiency and excellence.” The Technology Services Industry Association (TSIA) is the worlds leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. Brightcove Inc. (NASDAQ: BCOV) is the leading global provider of powerful cloud solutions for managing, delivering, and monetizing video experiences on every screen.
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