Content Guru Positioned as a Leader in the 2019 Gartner Magic Quadrant for Contact Center as a Service, Western Europe
Summary
This assessment by Gartner, the leading industry analyst firm covering the technology market, followed a rigorous process. Sean Taylor, CEO at Content Guru, commented: “We believe Gartner Magic Quadrants are a valuable source of information, which we use within our own organisation to assess best-in-class solutions providers. Enterprises of all sizes and even governments are embracing this change, and we expect up to 90% of the market will move to cloud-based CX as part of this process. Leader in cloud communications, Content Guru, supplies mission critical Customer Engagement and Experience solutions for hundreds of large organisations across the globe. Customers relying on storm for mission-critical services include NHS 111, UK Power Networks, G4S, Serco and Rail Delivery Group.