Avtex and Medallia Announce Partnership
Summary
The combination of CX strategy and technology innovation services offered by Avtex, and the powerful learning and reporting functionality of Medallia Experience Cloud, will help clients accelerate CX goals and develop deeper relationships with customers.“Avtex is thrilled to partner with a world-class technology group like Medallia, and we’re excited to share our passion for CX with their expanding base of customers,” says Kurt Schroeder, Chief Experience Officer at Avtex.Alan Wrafter, Global Head of Partner Marketing stated, “We like Avtex’s demonstrated CX strategy expertise, particularly in core verticals like healthcare, financial services, retail and Public Sector where Medallia has a strong customer base.”As a peer-recognized consulting firm, Avtex guides organizations through the process of creating or improving CX strategies, platforms and policies.The company’s is recognized as a top Microsoft and Genesys Gold Partner, these partnerships help provide a wide range of technology solutions, including Contact Center, Customer Intelligence, Business Productivity, App Development and more.
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