Help Make Appointment Reminders More Productive

▤ Summary

But when faced with a long wait, patients can quickly turn from tolerant to frustrated. More than eight in ten patients (84%) admit wait times impact how they feel about their healthcare experiences. While patients tend to place all the blame for delays on doctors and their staff, the truth is they themselves sometimes cause providers to run behind schedule. If your organization currently sends out appointment reminders, you probably know how important these automated messages are for both patients and your team. The point is, if providers are going to contact patients prior to appointments, they may as well make sure that messages are as productive as possible.

▦ Linked Companies

TeleVox

$100M to $250M