RCEM highlights importance of patient flow in emergency departments
Summary
“Not only are paramedics unable to attend other 999 calls but patient outcomes are worsened; there is more pain, less care and more deaths.” RCEM has previously spoken out against ‘Exit Block’ – when the exit from an Emergency Department is effectively blocked because of a lack of available beds. This included electronic whiteboards and desktop applications, monitoring patient flow and bed availability in real time. The patient flow system alerts A&E when beds become available and wards use it to communicate within the organisation and beyond to social care. What’s more, a Patient Tracking List (PTL) highlights any blockages, and a robust escalation procedure exists to resolve such issues. A twice weekly teleconference is supported by the PTL which allows staff to identify pinch points and work on developing clear actions and outcomes.