Inference Solutions Wins APPEALIE SaaS Customer Success Award
Summary
Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, has won a 2019 APPEALIE SaaS Customer Success Award. The APPEALIEs are awarded annually to SaaS applications that demonstrate excellence through innovation, customer delight and dedication to constant improvement. "Our highly selective, data-driven software award honors customer-obsessed SaaS platforms that deliver extraordinary experiences.” Dozens of tier 1, 2, and 3 telecommunications providers around the world use Inference to power self-service and real-time communications for leading brands. "Inference provides an attractive solution for many of our customers because they can use it to build and deploy advanced self-service applications without a team of developers. Those applications are delivered on-net through telecommunications service providers, allowing organizations of all sizes to serve and support their customers with advanced, conversational self-service experiences.