ERP consulting teams merge to better serve you
Summary
Our team members who were implementing the cloud version of Dynamics 365 Business Central found themselves quickly inundated with more work than they could handle. Consultants who knew the cloud product were perhaps too busy to cross-train a coworker or didn’t want to risk losing their own workload by sharing their skills. The more we pondered our dilemma and looked into our business processes, the more we realized a larger issue was at the crux of the problem: We had unwittingly fostered an environment of competition rather than teamwork. Team members were not sharing knowledge, they were not collaborating, and they were frankly, not exhibiting the joy of work we want them to have. Consultants who support our on-premise products are better educated on the cloud and able to help clients determine if and when a transition makes sense.
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