Gartners Software Advice Names Bright Pattern FrontRunner for Call Center Software
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"With so many vendors in the customer service space, it is hard for companies to select the best and brightest technology provider to help them achieve their business goals," continued McCloskey.Software Advice also features objective research by industry experts and reviews from validated users, saving buyers time and resources.The content for FrontRunners is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.Related Links SAN BRUNO, Calif., June 28, 2018 /PRNewswire/ -- Bright Pattern announced today it was named as a leader in the FrontRunners Call Center category by Software Advice, a Gartner company."The success of Bright Pattern Contact Center was highlighted by top scores in Usability and User Recommended, due to the overall ease of use for agents, managers, and customers.
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