8x8 Showcases Leading Contact Center Solution and New Capabilities at Industry Events

▤ Summary

SAN JOSE, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading Software-as-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform, today announced it will showcase 8x8 Contact Center at two upcoming industry events. The 8x8 Contact Center is the only CCaaS product on the market that includes a bank of minutes for each agent, providing significant savings opportunity. A host of pre-built CRM integrations extend the capabilities of the platform and provide contact centers with single sign on and centralized administration. “8x8 Contact Center, together with the power of our single cloud technology platform, allows companies to easily access advanced capabilities and deep insights to maximize the customer and agent experience and accelerate business performance.” In addition to the two events, 8x8’s Rapp will be participating on a panel, “CCaaS opportunity for service providers,” at the Cloud Comms Summit on Thursday, September 12 at the Lansdowne Resort & Spa in Leesburg, VA. 8x8 is also hosting a webinar, “Contact Center Migration to the Cloud: The transcosmos Journey to Collaborative Customer Experience,” on Wednesday, September 25, 2019 at 10:00 a.m. PDT / 1:00 p.m. EDT with contact center industry analyst Sheila McGee-Smith, of McGee-Smith Analytics, and transcosmos COO Matt Clarke. The webinar will cover the contact center journey from on-premises to cloud migration based on the lessons learned from transcosmos, a global provider of outsourced services with a 45+ years of experience operating in 31 countries.

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8x8

$500M to $1B