Kansas Chatbot Agent Kay Now Available Through Facebook Messenger
Summary
TOPEKA, Kan.--( BUSINESS WIRE )--New enhancements to “Agent Kay,” a chatbot powered by artificial intelligence, have secured bragging rights for the state of Kansas.Incorporating chatbots into government technology provides exciting new avenues for modernizing the delivery of digital services to the citizens of Kansas.Agent Kay demonstrates how Kansas is taking the lead by using cutting-edge technologies to assist citizens, businesses, and agencies throughout Kansas.”The underlying technology features an analytics component that constantly evolves and improves Agent Kay’s ability to respond to user questions.The Kansas Information Consortium builds, operates, maintains and markets Kansas.gov and is part of NIC’s (NASDAQ: EGOV) family of companies.
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