Amazon, Microsoft, and Comcast back Tact.ai in $27 million funding round to expand its sales ...

▤ Summary

“Sales professionals need a way to control their data and coordinate with people, whether on a phone, smart speaker, or in-car,” Tact.ai founder and CEO Chuck Ganapathi said in a statement.“We’re pleased to work with world-class investors and global companies like Comcast, Amazon, and Salesforce.com to execute on our vision of a conversational and voice-driven enterprise for sales teams.”Tact.ai’s eponymous Tact Assistant leverages the power of artificial intelligence to unify disparate sales tools, like LinkedIn, Microsoft Office 365, email, calendars, address books, and Salesforce.Tact Assistant’s standout feature, according to the company, is “adaptive organizational ontologies.” Unlike general-purpose assistants, such as the Google Assistant and Apple’s Siri, Tact understands enterprise terminology and is trained to “support discussions tailored to the sales domain.” It’s also highly versatile: It can notify sellers about urgent items proactively and switch between topics without skipping a beat, and it incorporates knowledge about each user — including their preferences and past conversation history — in order to better understand and predict intent.“Sales software wasn’t designed for today’s environment, where sellers can no longer afford to get stuck shuffling between different apps looking for the right combination of data and insights,” Cisco Systems executive Luca Felli said.

▦ Linked Companies

Microsoft

$1B+