What the Heck is “Case Structure” and How Do I Know Whether or Not to “Keep” It?
Summary
One of the most commonly asked questions of Tech Support Reps and CATalyst trainers is “When should I select the Keep Case Structure option?” When you use the Backup function to back up one or more files, Case CATalyst stores the location information for that file. If Keep Case Structure is not selected, CATalyst will restore, copy or move the file, only. When you look at the To: section of the Restore, Copy or Move dialog boxes, you will see that by default, anything you select in the From: section will be restored, copied or moved to the main level of your user. The Cindi user folder is also highlighted in the graphic representation of the path on the right side of the dialog. Now: here’s where some CATalyst users get confused: you also have the option to select the specific location where you want a file to be restored.
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