Merck Sharp & Dohme Federal Credit Union Goes Big with Biometrics
Summary
The credit union is utilizing a suite of palm vein authentication solutions and is among the first financial institutions in the country to adopt biometric technology to this extent. “Many of our members have spent their careers in STEM fields, and have a natural appreciation for technology,” said Dave Whitehead, CEO, Merck Sharp & Dohme FCU. “Any change at the credit union requires careful planning and time,” said Pat Kreidler, vice president of operations, Merck Sharp & Dohme FCU. “Like the employees at Merck Sharp & Dohme, I use Verifast at my desk daily,” said Vincent Brennan, president, Credit Union Solutions, Fiserv. Merck Sharp & Dohme is a pioneer in realizing the potential of this technology, and we anticipate that many credit unions will adopt organization-spanning biometric solutions over the next several years due to their appealing ability to enhance both security and the user experience.” In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life.
