What Workers Really Want: A Better Employee Experience
Summary
SANTA CLARA, Calif.--(BUSINESS WIRE)--Perks at work have become a source of pride and a competitive differentiator for companies vying for top talent. Stocked fridges, catered meals, on-site fitness facilities, laundry services and complimentary transportation are just a handful of popular perks companies offer to lure new employees. But according to new research by ServiceNow (NYSE: NOW), the company that makes work, work better for people, an effective way to build an engaged and productive workforce is giving employees a better employee service experience during big moments and even small ones in between. “Employees today – regardless of their role or generation – want to be heard and valued, and they want an employee experience that suits their needs throughout their career with an organization,” said Pat Wadors, Chief Talent Officer at ServiceNow. Across the four generations that comprise today’s workforce – baby boomers, Gen-Zs, millennials and Gen-Xs – employees want a better experience at work.